Your privacy matters to us
We prioritise protecting your personal information and transparency in our practices
Data collection information
We collect personal information you provide through our contact and request forms. Information may be used to process bookings, respond to queries, and improve service delivery. Your privacy is always treated as a priority by our South African team.
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→Full name submission for identification
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→Contact details such as phone and email
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→Service interests and preferences provided
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→Booking or appointment information
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→Feedback and communication records
Personal data is handled with strict access controls and used only for service-related purposes or communication as initiated by you.
How your data is used
We use your personal data solely to deliver requested services, maintain records, and enhance user experience. No data is sold or shared with third-party marketers.
We may communicate about updates, appointments, or service feedback. You are free to request modifications or opt out at any time.
Your privacy rights
Under South African law, you have the right to access, correct, or remove personal data held by us. Requests are processed in a secure, timely manner.
Right of access
Request the personal data we hold about you.
Right to correct
Update incomplete or inaccurate personal information.
Right to erasure
Ask for your personal data to be deleted.
Right to portability
Request your data in a transferable format.
Data sharing policy
Your information may be shared with trusted service staff only when necessary to complete your request or maintain records.
We do not transfer or disclose data to external third parties unless required by law or for safety reasons.
How we keep data safe
Physical, digital, and administrative safeguards are in place to prevent unauthorised access, loss, or misuse of your information.
Access to your data is limited to authorised personnel trained in South African data protection legislation.
Contact for privacy queries
Address: 7 Walter Sisulu Avenue, Cape Town 8001 South Africa
Phone: +27(47)2662089
Email: content@farnulivos.com