Terms and conditions for gardening services

These terms govern your access to our gardening services, set out service conditions, and explain your rights and responsibilities as a client.

Last updated February 1, 2026

Agreement acceptance

By accessing our service or submitting a request, you agree to these terms in full. Please review all sections before continuing. If you disagree, you may not use our services.

Definitions

This section clarifies the terminology used throughout these terms and conditions for your convenience.

• ‘Service’ refers to all gardening and related support offered to clients by our company.
• ‘User’ or ‘client’ means any person submitting a service request or interacting with our team.
• ‘Booking’ means a confirmed schedule or visit as agreed between client and provider.
• ‘Personal data’ means any information that can identify you directly or indirectly.

Service usage requirements

Use our services for legitimate, personal, or business property care needs only. Any misuse, false representation, or harmful intent is strictly prohibited.

Eligibility

You must be at least 18 years old to use our services. Usage by persons under 18 is not permitted or recognised.

Age verification may be required.

Your responsibilities

Clients are expected to provide accurate booking information and cooperate with safety guidelines.

• Inform us of site access restrictions before your appointment.
• Keep us updated on any changes to your contact details or key instructions.
• Follow guidance and comply with garden safety recommendations.
• Address invoices promptly and maintain communication regarding ongoing services.

Prohibited uses

You must not use our website or service for unlawful, abusive, or misleading activities.

• Submitting false or misleading information on any contact or booking form.
• Attempting to gain unauthorised access to site data or user accounts.
• Disrupting service delivery or interfering with scheduling intentionally.
• Sharing confidential communications without permission from both parties.
• Uploading malicious files or attempting to harm company systems or staff.

Intellectual property

All logos, text, images, and service information on this website are the property of Farnulivos, unless credited otherwise. Content may not be reused or reprinted without express written permission.

User-provided content

By submitting content or feedback, you give us the right to use and respond to your input for service improvement and marketing (non-identifying forms only).

Privacy commitment

Personal information is processed under our Privacy Policy, available for review at any time. Your rights are protected within South African legal requirements. View Privacy Policy

Important disclaimer notice

Our team aims for accuracy and professionalism, but we cannot ensure every outcome is identical for every client.

Service liability limits

Our liability is limited to direct service issues; we are not responsible for delays beyond our control or property damage due to client negligence.

Indemnification

You agree to indemnify Farnulivos and its staff against claims that arise from misuse, breach, or non-compliance with these terms.

Dispute resolution process

Disputes will be managed professionally and, if unresolved, escalated to recognised mediation or legal channels in South Africa.

Applicable law and jurisdiction

These terms are governed by South African law and any claims must be resolved within South Africa.

Ending services

We reserve the right to terminate service for breach, misuse, or if required by law, with reasonable notice provided.

Updates

We may update these terms for clarity or compliance. Notice will be posted clearly on this website.

Severability

If any section is found legally unenforceable, the remainder of terms continue to apply.

Entire agreement

These terms form the full agreement between user and provider, replacing any previous documents or agreements.

Contact for terms queries

Please direct questions or concerns about these terms to our support team.